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Privacy Policy

Data privacy statement

HANSA-PARK is delighted about your interest in our park and your visit on our website. Providing data protection and data security for our guests and users has always been a priority to HANSA-PARK, and the protection of your personal information is of special importance to us when we are in contact with our guests.

This data privacy statement explains which information we, HANSA-PARK Freizeit- und Familienpark GmbH & Co. KG, collect on our websites during your visit and how we use this information. The privacy statement does not apply to websites of companies and / or private persons that have been linked to this or any other HANSA-PARK website.

Collection and use of personal information

We do not collect any data when you visit our websites. Under certain circumstances our system will issue cookies to your computer when you log on to the site. Cookies are small amounts of information which we store on your computer. They allow us to optimise and personalise our website taking account of your personal preferences. However, no other personal information, such as (your) name, (your) postal address, telephone number or e-mail address will be gathered unless you provide this information voluntarily, e.g. within the framework of an order for a product or a service, a survey, a competition or a request for information. Personal data collected during a visit to HANSA-PARK’s websites will be used solely in accordance with the legal provisions of the country the respective company is registered in.

Use and disclosure of the personal information mentioned above

We use your personal data solely for the purpose of technically administering the websites and to meet your wishes and requirements as well as to process brochure / leaflet requests and season ticket orders. In this case we also use the data for our own product-specific surveys and marketing purposes, however only to the extent required in each specific case. We will only disclose data to government authorities if the legal provisions require us to do so. Our employees are obligated to keep all sensitive data confidential. Under no circumstances will data be communicated to third parties.

The customer decides

Upon written request HANSA-PARK will be pleased to let you know which personal information (e.g. name, address) has been stored.

Security

In order to protect your personal data held by us against unauthorised access and abuse, we employ comprehensive technical and operational / organisational security measures. Our safety and security processes are checked at regular intervals and adjusted in line with technological progress.

Contacts

Should you wish to have any data corrected or erased or should you have any other questions or ideas on data protection, please use our contact form.

Web analytics

On this website data are collected and stored for marketing and optimisation purposes using the technologies of etracker GmbH, a provider of web-controlling software solutions. These data are based on to create usage profiles under a pseudonym. This may include the use of cookies. Cookies are small text files which are locally stored in the buffer memory of the site visitor’s internet browser. Cookies help the internet browser to recognise and retrieve the site on a subsequent visit. The data collected with etracker GmbH’s technologies will not be used to identify the visitor of this website without his/her prior express approval, and they will not be used to merge them with personal information on the holder of the pseudonym. Users can object to the collection and storage of data at any time.

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